Privacy policy

🔒 Privacy Policy – House of Svarnaa

Last updated: June 17, 2025

House of Svarnaa operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Powered by Shopify, we use this platform to provide you a secure, curated shopping experience.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us. By using the Services, you agree to the practices described here.

📋 Personal Information We Collect

We collect various types of personal data, including but not limited to:

• Contact Details: Name, shipping/billing address, email, phone number
• Financial Info: Payment method, card details, payment confirmations
• Account Info: Username, password, preferences
• Transaction History: Items viewed, purchased, returned, etc.
• Device Info: IP address, browser, network, device type
• Usage Info: How you navigate and interact with our website

📥 How We Collect Information

• Directly from you (forms, purchases, communication)
• Automatically via cookies, sessions, and browser analytics
• From service providers and marketing/tech partners (Shopify, analytics tools)

🎯 How We Use Your Information

• To deliver services: Fulfill orders, manage accounts, enable features
• For marketing: Show promotions, retargeting, product suggestions
• Security: Detect fraud, protect your data, monitor activity
• Customer support: Resolve issues, respond to queries
• Legal compliance: Fulfill regulatory, law enforcement, or court requirements

🔗 How We Share Your Information

• With Shopify (our e-commerce platform)
• With payment providers, logistics partners, and cloud storage vendors
• With marketing/analytics partners (ads, email services, product personalization)
• When required by law or legal process
• In business transitions (mergers, asset sales, etc.)

🤝 Relationship with Shopify

As our platform provider, Shopify collects and processes your personal information. To learn more about their data practices and your rights, visit: Shopify Privacy Policy.

🌐 Third-Party Links

Our site may link to other websites not controlled by us. Please review their privacy policies before interacting. We are not responsible for their practices.

👶 Children’s Data

Our services are not directed at children. We do not knowingly collect personal data from users under the age of majority in your region. If you believe a child has provided us information, please contact us to request removal.

🔐 Security & Retention

We take appropriate steps to secure your data. However, no method is 100% secure. Your information is retained only as long as necessary for legal or service-related reasons.

🧾 Your Rights & Choices

• Right to access, correct, delete, or download your personal data
• Right to opt-out of promotional emails (via unsubscribe links)
• Right to manage cookie or tracking preferences
• Right to file complaints with your local data authority

To exercise your rights, contact us using the details below.

🌍 International Transfers

Your data may be processed outside your home country. For EU/UK residents, appropriate transfer mechanisms (e.g. SCCs) are used when required by law.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy periodically. We’ll notify you via this page and update the date above.

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📇 Contact Information

Trade Name: House of Svarnaa

Email: houseofnoore@gmail.com

Phone: 9266591509

Address:
Brew The Soul,
1/5800, Balbir Nagar, Shahdara,
Delhi – 110032, India